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CLIENT INFORMATION

CLIENT SURVEY RATINGS

DETAILS AND RATINGS


a. Service is rendered promptly
b. The information provided is clear, accurate & adequate
c. Purpose is achieved and accomplished
d. Has special lane for PWD, Pregnant Woman and Senior Citizen
a. Courteous
b. Sincerity and honesty in dealing with you
c. Ability to listen, understand and answer your questions.

OVERALL, I AM

with the service I received
PGCs ARTA Compliance Survey
1. The following were seen in the Office visited. Please check all that were seen. (Lagyan ng tsek kung nakitang nakapaskil and LAHAT ng mga sumusunod na karatula sa tanggapan na inyong pinuntahan?




2. Was the employee who assisted you wearing proper identification ID or nameplate. (Mayroon bang suot na ID o Name Plate ang mga empleyadong nagsilbi o nakitungo sa inyo?)
   
3. If you paid for your transaction, was it in accordance with what is indicated in their posted Citizen's Charter? (Kung mayroon man kayong binabayran, ito ba ay naayon sa halagang nakasaad sa nakapaskil na Citizen's Charter?)
       
4. Did you see a Public Assistance and Complaints desk with an employee manning it during your visit? (Inyo bang nakita ang Public Assistance and Complaints Desk at ang taong nakatalaga dito sa inyong pagbisita?)
   
5. Was your visit more comfortable because of these facilities: Comfort Room, PWD Ramp and Waiting Area? (Naging komportable ba ang inyong pagbisita dahil sa mga sumusunod na pasilidad, Comfort Room, PWD Ramp at Waiting Area?)
   

FEEDBACK COMMENDATION